How Has Your Customer Service Experience With 3BR Been?

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🗳️ Voted: 👎 Thumbs Down — Needs Improvement

Ads are awful. Not paying a monthly up charge to go ad free on a service I pay monthly for. Use to love the site. Now its distracting and annoying to try and place an order. Had high hopes for the added community function and thought it would be fun to participate in with fellow movie fans but now with the pop up ads I will not be using it.

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🗳️ Voted: 👍 Thumbs Up — Great Experience

@EpicUni — We're sorry to hear that the ads have negatively impacted your experience, especially since you've been enjoying the site and were looking forward to participating in our new community. We recently introduced advertising to help offset operating costs, keep our rental prices as affordable as possible, and continue investing in improvements to our website and services. For customers who prefer an ad-free experience, we offer an optional Ad-Free Browsing subscription for a nominal fee, which removes advertising from our website. To choose this, please log into your account and scroll down to Marketing & Ad Preferences to select this option. The disc rental industry is challenging and tricky to sustain profitability. With that, we're exploring additional revenue streams to help maintain and grow the service. We're still fine-tuning the ad experience and will continue looking for ways to make ads less intrusive. We genuinely appreciate your support and honest feedback, and hope you'll continue being part of our community.