IL
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🗳️ Voted: 👍 Thumbs Up — Great Experience
i ams till waiting for my dvds mailed monday i am in new jersey
Community Poll
How Has Your Customer Service Experience With 3BR Been?
We’d love your feedback! How has your experience been when contacting 3BR Customer Service? If you’d like to share more, tell us about your experience in the comments.
🗳️ 16 Votes💬 10 Comments👍 2 Likes👁 149 Views
🏆 Earn Community Points: Qualifying comments of at least 10 words earn 5 points each, up to 50 comment points per poll, per month.
Cast Your Vote
👍 Thumbs Up — Great Experience
100%
👎 Thumbs Down — Needs Improvement
0%
16 votes total
Comments (10)
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🗳️ Voted: 👍 Thumbs Up — Great Experience
Please email our team and they will respond quickly to help you.
CO
Community Member•Sep 5, 2026, 11:20 PM
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🗳️ Voted: 👍 Thumbs Up — Great Experience
Since day one when I signed up under the previous name, I had nothing but prompt excellent service. I'm a very satisfied customer.
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🗳️ Voted: 👍 Thumbs Up — Great Experience
"Since day one when I signed up under the previous name, I had nothing but prompt excellent service. I'm a very satisfied customer."
Wow, will make sure to celebrate this with the team. Appreciate you taking the time to share. Thanks.
CO
Community Member•Sep 6, 2026, 7:51 PM
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🗳️ Voted: 👍 Thumbs Up — Great Experience
Always responsive, minor issues or questions always resolved well. The new website is fantastic, seems to eliminate the few needs I had to reach out to customer service via email. Awesome! I tell my friends and post online about 3BRR at every opportunity!
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🗳️ Voted: 👍 Thumbs Up — Great Experience
"Always responsive, minor issues or questions always resolved well. The new website is fantastic, seems to eliminate the few needs I had to reach out to customer service via email. Awesome! I tell my friends and post online about 3BRR at every opportunity!"
A bit nervous putting up this poll but seeing responses like this is truly amazing!
CO
Community Member•Sep 8, 2026, 8:44 PM
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Have loved the service. Been using it since you guys have been around for 3D Blu-ray rentals. More imports please :). With USPS lately, service is unreliable and a couple of discs have come rather late, or not at all. I'd pay a bit more for a track-able option.
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🗳️ Voted: 👍 Thumbs Up — Great Experience
"Have loved the service. Been using it since you guys have been around for 3D Blu-ray rentals. More imports please :). With USPS lately, service is unreliable and a couple of discs have come rather late, or not at all. I'd pay a bit more for a track-able option."
Glad you've been enjoying the service since the early days :) We are looking at adding more region free imports. If you have a request for one, send us an email. As for tracking, unfortunately, that is not possible with our relationship and account with USPS sorry.
EP
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🗳️ Voted: 👍 Thumbs Up — Great Experience
Requested two titles and bing bang boom they got them for me. Wow! what an awesome service. These guys have everything from main stream new blockbuster releases to rare indie tiles and concerts.
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🗳️ Voted: 👍 Thumbs Up — Great Experience
"Requested two titles and bing bang boom they got them for me. Wow! what an awesome service. These guys have everything from main stream new blockbuster releases to rare indie tiles and concerts."
Thank you for taking the time to write about your experience. Glad you enjoy our library. More than 50% of our catalog is because of customer requests like yours so keep them coming!